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Privacy Policy

CDNX Technologies (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Software-as-a-Service (SaaS) platform (“Platform”). Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our services.

1. Information We Collect

We collect and process the following types of information:

A. Organization Data

Data provided by your organization, such as company name, address, contact information, and billing details.

B. User Information

Data from users of the platform, including name, email address, job title, and login credentials.

C. Business Data

  • Orders: Information about orders processed through the platform.
  • Products: Product details, including SKUs, descriptions, and pricing.
  • Customers: Customer details such as name, email, phone number, and shipping addresses.
  • Staff: Information about staff or employees using the platform.

D. Marketplace Integration Data

  • API Keys & Tokens: Credentials (e.g., API keys, tokens) to integrate with third-party marketplaces or systems.
  • Marketplace Data: Data retrieved via integrations, such as order, product, or customer details.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and maintain the functionality of the Platform.
  • To enable integrations with third-party systems and marketplaces.
  • To securely store and process data on behalf of your organization.
  • To improve our services and provide customer support.
  • To send updates, notifications, or other service-related communications.
  • To comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell or rent your data to third parties. However, we may share information in the following circumstances:

  • Service Providers: With third-party vendors that assist in providing our services (e.g., hosting providers, analytics services).
  • Third-Party Marketplaces: To integrate with marketplaces per your authorization.
  • Legal Obligations: When required by law, regulation, or legal process.
  • Business Transfers: As part of a merger, acquisition, or sale of all or part of our assets.

4. Data Storage and Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

  • Data Storage: Your data is stored in secure databases with access controls.
  • Encryption: Sensitive information, such as API keys and tokens, is encrypted both in transit and at rest.
  • Access Control: Access to your data is limited to authorized personnel only.

5. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you terminate your account, we will delete your data unless retention is required for legal or compliance reasons.

6. Your Rights

You have the following rights concerning your data:

  • Access: Request a copy of the data we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your data.
  • Restriction: Limit the processing of your data.
  • Portability: Obtain a copy of your data in a structured, machine-readable format.

To exercise your rights, contact us at [info@cdntech.com].

7. Third-Party Links and Integrations

Our platform may include links or integrations with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

8. International Data Transfers

If your data is transferred outside of your country, we ensure that appropriate safeguards are in place to protect it, such as standard contractual clauses or compliance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

CDNX Technologies

info@cdntech.com

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